Using the Delete Account feature in the app results in the irreversible loss of any progress made on the deleted account. We will be unable to transfer any progress or currencies from a deleted account to a new one.

If your account has been deleted, you will need to play through the game from the beginning.

If you had any unused purchases on your account prior to deletion, you will need to request a refund from the app store associated with your device.

For iOS purchases:
For refunds for purchases made using an iOS device, you will need to contact the Apple App Store. To request refunds through the App Store/iTunes Store please visit this link for a step-by-step guide to submitting a refund request: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

For Android purchases:
For refunds for purchases made using an Android device, you will need to contact the Google Play store. To request a refund through Google Play, please visit this link: https://support.google.com/googleplay/answer/6179357