My Episode app crashes every time I try to read a specific story. All the other stories work fine.

This issue can occur for several reasons, the most common are:The story was removed or reported by you: I reported/removed a story and ...

My story progress keeps resetting every time I reload the app.

This is a known technical issue that can only be fixed by our Episode Support team. Please submit a support ticket for assistance with ...

I forgot to favorite the story I was reading, how can I find it again?

To maintain user privacy, Episode Support is unable to view users' reading histories, which means we are unable to locate the titles of rece...

I want to read a story with a boy/male and/or non-binary gender main character.

As the majority of stories on Episode are written by fellow Episode fans like you, we do not have any control over the genders of the main c...

I’ve finished reading some of the stories on my app and want to get rid of them so they’re not filling up my queue. How do I get rid of them?

You can remove stories from your queue by tapping the story, then tapping the heart in the upper left corner. If you tap the heart when it's...

I reported/removed a story and now I can't read it.

Reporting or Removing a story in your app is a permanent removal. Unfortunately, once a story has been reported or removed, it is unable to ...

I’m receiving a message that says the author hasn’t finished the story yet. What’s going on?

Sorry for the wait! If you see this message, it means the author is still actively working on adding more chapters to the story and will add...

Why are stories removed from the app?

Stories are removed from the app because they do not follow our content guidelines. You can review our Content Guidelines. If you are n...