If you did not receive your daily reward Gems and would like to be credited, please submit a support request using the chat button.


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If you would like to change or cancel your VIP subscription:

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For Apple devices:

  1. Tap on Settings (Grey wheel icon) > Your Name > iTunes & App Store
  2. Tap your Apple ID > View Apple ID > Subscriptions
  3. Select ‘Episode’, then select your new subscription option or tap ‘Cancel Subscription’ to cancel
  4. For additional help, please visit this link: https://support.apple.com/en-us/HT202039

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For Android devices:

  1. For detailed instructions on how to change or cancel a subscription in Google Play, please visit this link:
    https://support.google.com/googleplay/answer/7018481

  2. To request a refund through Google Play, please visit this link: https://support.google.com/googleplay/answer/6179357