Why is my payment section locked?

The Payment section is only available to our top writers that have accumulated a total of at least 500,000 general reads OR (effective May 1...

What is payment Information?

This is where you will fill in your payment information. (Address, desired payment method, payment method details, etc.) We use this in...

What payment info is needed?

Basic personal information (Address, phone, etc.)Payment method choice (wire transfer, ACH, check, etc.)Please note that payment methods hav...

Why do you need my social security number?

We need it so that we can comply with IRS requirements. As mentioned above, we will be collecting information on a W-9 form from US resident...

What are the available payment methods?

Please note that payment methods vary by country. All payment methods may not be available to you. However if a payment method is available,...

What is the payment method threshold?

Each payment method comes with its own threshold. The threshold is the amount of earnings you will have to accumulate before a payment can b...

What are reads? How do you count them?

Every time an Episode player reads a chapter of your story, you will earn a read for that story. Both iOS and Android users count toward you...

What are gems? How do you count them?

Every time an Episode player uses a gem in your story, you will earn a gem read for that chapter and a gem used. Gems used by both iOS and A...

I don’t see all my stories in that section? Why not?

You will only see reads (and gems, if applicable) for published stories. If you are still working on your story and haven’t published it yet...

What are published stories?

‘Published stories’ are the stories you have published and made available to players through the Episode mobile application and the Writer’s...

Why do payments have different statuses (‘Estimate’ or ‘Verified’)?

The Episode team needs time to review your reads (and gems, if applicable) and confirm they have been calculated correctly. The number ...

It’s been 30 days since the end of the period and my payments’ status still shows as ‘Estimates’?

From time to time, we might experience a delay in reviewing all our writers’ reads and gems. Please refresh your page periodically and conta...

Why did my total of reads (or gems, if applicable) change as the status was updated from ‘Estimates’ to ‘Verified’?

As we review your reads (or gems, if applicable), we might find issues with corrupted data. It is expected that total will slightly change a...

What are story earnings? How do you count them?

For a given story in a given period, earnings are based on the number of reads (and gems, if applicable) during that period and for that sto...

When will I be able to see my earnings?

Your earnings will be added to your dashboard once we have reviewed the data for accuracy. We expect your earnings to be visible within 30 d...

It’s been 30 days since the end of the period and my earnings still didn’t appear?

We might experience an extra delay in reviewing all our writers’ reads (and gems, if applicable). Please refresh your page periodically and ...

I don’t see all my stories in that section? Why not?

You will only see Earnings for published stories that appear in the Story Reads section. If you are still working on your story and haven’t ...

What is the current balance?

This is the amount of money that you are owed at a single point in time. It will increase as you have earnings and decrease when payments ar...

Why was my payment deferred?

If a payment has been deferred, you will be notified by email with the reason for the deferral.Payments can be deferred for a variety of rea...

Why was my payment rejected?

If a payment has been rejected, you will also be notified by email. Payments will be rejected if our transaction was initiated but failed. T...

I have updated my Payment information, can you please pay me my balance now?

Unfortunately, we do not provide ad-hoc payment for individual writers. We will try to make a payment to you automatically the following mon...

When do I get paid?

At the end of each completed month, we will reconcile all reads (and gems, if applicable) and the amount that you have earned during that mo...

I don’t see all my transactions here? Why?

If earnings are marked as ‘Paid’ in the Story Earnings tab but do not appear in the Transaction history page, please contact our support tea...

My transaction amount doesn’t match exactly my earnings? Why?

Remember that certain payment methods have fees which will be deducted from your earnings. Your bank (i.e. the receiving bank) may also char...

The Story Reads and Gems Tab

Here you can find your published stories and see approximately how many reads earned or gems used in each story on a month by month basis.&n...

The Story Earnings Tab

This section will show how much you have earned from each story and the status of the Payment associated.What are story earnings? How do you...

The Transaction History Tab

When do I get paid?I don’t see all my transactions here? Why?My transaction amount doesn’t match exactly my earnings? Why?