It really depends on the issue. We’ve listed some of the most common items below. For specific issues, please contact our support team

 

  • Deferred payments: If a payment has been deferred, you will be notified by email what the specific issue was. If payment or tax information is missing, please update your information on the payment information tab.
  • Payment rejections: If a payment has been rejected, you will also be notified by email. You will need to modify your payment information before our payment system will even attempt to send another payment.